SurdaticsSURDATICS

Surdatics Quick Feedback

Quick Feedback for every moment that matters.

A minute of honest feedback from guests, customers, attendees, trainees, candidates and staff, with questions that fit the moment.

Why this is hard right now

You hear too late

The first you hear of a problem is a public review or a resignation.

One form for everything

Questions that do not fit the moment get skipped, or answered without thought.

People hold back

When answers can be traced back to them, people say what is safe, not what is true.

What Surdatics gives you

  • Questions made for the moment

    Say what it is for, and Surdatics AI tailors a short form. Your team checks every line before it goes live.

  • About a minute, on their phone

    A rating, a few areas that matter, and a comment, from a QR card or a link.

  • Anonymous by default

    Answers carry no name, unless someone chooses to leave an email for a reply.

  • Safe for employees and candidates

    Nobody is told who answered, and nothing is shown until enough people have answered.

  • Know at once when something goes wrong

    A low rating reaches your managers straight away, and a summary arrives every Monday.

  • A thank-you they can redeem

    Each answer earns its own single-use code, up to a monthly limit you set.

  • In their language

    Questions in the languages you choose, and your team can review the wording.

  • Counted, not guessed

    Ratings and scores by area, week by week. Answers count toward your plan, with nothing extra to buy.

One minute, made for each moment

Choose what it is for, and the questions follow.

  • Hotels and hospitalityCheck-in, rooms, food and service, from guests as they leave a hotel, guest house, short-let, restaurant or bar.
  • Events and concertsConcerts, conferences, weddings, festivals and exhibitions: the programme, the sound, the queues.
  • Training and workshopsProduct, safety, onboarding or leadership training: was it clear, and can people put it into practice?
  • MeetingsTeam meetings, town halls, board and client meetings: a clear purpose, everyone heard, kept to time.
  • Recruitment and interviewsHow candidates found applying, interviewing and hearing back.Anonymous to the organisation
  • EmployeesOnboarding, a workplace pulse, and feedback from people leaving.Anonymous to the organisation
  • Customer service and shopsBranches, help desks, phone lines, chats, home visits and shops.
  • Classes and schoolsCourses, lectures and school terms, from adult learners or from parents.
  • Clinic visitsBooking, waiting and how people were treated. About the service only, never anyone’s health.
  • TransportBuses, rides, flights, trains and ferries: on time, comfort, the crew.
  • Something elseSay in a few words what it is for, and Surdatics AI shapes the questions around it.
Live from the platform

Where the platform stands today

Check it yourself

Verify any dataset on the blockchain yourself. No account needed.

Verify on the blockchain →

A person on your team checks every question before anyone sees it. A clinic form asks about the service, never about anyone’s health, and classes are answered by adult learners or by parents, not by children. Text messages, WhatsApp requests and airtime thank-yous open once those channels are switched on.

Tell us what you need to measure

Who you need to hear from, how many, and where.